Safeguarding Personal and Financial Information

Mars Bank is committed to safeguarding your personal and financial information. We implement and monitor sophisticated technologies to provide our customers with a high level of security. We also work with customers when issues arise such as a potentially fraudulent charge on your debit card.

Mars Bank will never request confidential information through telephone, text, or email solicitations.  Any such requests should be reported immediately to the bank. Please always protect your personal and confidential information, sign-on IDs, and passwords at all times.

Here are some tips to help protect your information:

An EMV Chip Card adds more security to protect your data by inserting the card into retailer card readers rather than swiping. Learn more here.

Online Statements – Protect yourself from mail fraud by signing up for Online Statements.  Log into your Mars Bank Online Banking account and choose Statements to sign up for easy and secure access to your statements whenever you need it.

SSL Certification – Mars Bank uses SSL (Secure Socket Layer) certificates to protect you while you browse the bank’s website.  Be sure that the address bar (or URL) of your browser begins with https:// (for example, and when accessing the bank’s website.

Alerts and Notifications

Account Activity – You can set up alerts in Online Banking and the mobile banking app to notify you of account activity such as spending, balances, deposits, and funds transfers.

System Activity – You will receive alerts to notify you of system activity such as when you change your password, add a new bill payee, schedule transfers, and schedule payments to other people.

Contact Us with Questions

If you have questions about your account or the bank’s security related to your debit card, contact us your local branch or customer support at 844-381-7295.