We’re Here to Help!
Mars Bank launched a new customer support center with a new toll-free number: 844-381-7295. This single number will connect you with experienced, local bank staff who will help you with your questions. You no longer need a different number for different questions about your accounts, online banking, or other issues.
The number will be answered by Mars Bank staff on weekdays from 8:30am – 5:00pm and on Saturday from 9:00am – noon. At other times, you can leave a voicemail and the customer service team will return your call the next business day.
If you Suspect Fraud…
In cases of suspected fraud you can call the customer support number during operating hours. After hours, please visit the Fraud Center online and submit a secure form: https://www.mars.bank/fraud/. A fraud specialist will call you the next business day.
Other Ways to Get the Help You Need
You can always call or visit a branch, or request an appointment on our website at https://www.mars.bank/schedule-appointment/.
Plus, there are great help tutorials and FAQs on our website at https://www.mars.bank/customer-support/.
Thank you for banking local with Mars Bank and please contact us if you have any questions about the customer service center number.