FAQ Test

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What are your hours of operation?
Please visit our Locations & Hours Finder.
Where are your ATMs located?
UCB provides you with access to numerous ATM locations in Illinois all free to use for any United Community Bank customer! To find one near you or your destination, please use our interactive Locations & Hours Finder.
What do I do if I have lost my ATM or Debit Card?
Please contact our dedicated E-Services Team immediately, toll-free at 833-226-5542 Monday-Friday 7am-6pm and Saturday 8am-12pm. If it is outside these hours, please call 888-849-6046 to report your card lost and/or stolen.

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Lost ATM/Debit Card

To Report a Lost or Stolen ATM Card or Mars Bank Debit/Check Card, Please call: 1-800-472-3272. Protect your debit card with My Cards in the Mars Bank mobile banking app.

Lost Credit Card

To Report a Lost or Stolen Mars Bank Credit Card, Please call: 1-800-883-0131. Or visit our credit card administration site by clicking here.

Reorder Checks

Click here to reorder checks.