Debit Card Resources and FAQs

Mars Bank Mastercard Debit Card Information

EMV Chip Card

Mars Bank supports the new EMV Chip Card. It is more secure than swiping. Be sure to ask retailers you visit to install EMV card readers to give you the best security option when using your Mars Bank debit card. Click to learn more.

Debit Card Security

Protecting your Mastercard® debit or ATM card from fraud requires 24/7/365 days a year monitoring.  Our fraud detection programs monitor your card transactions for any suspicious activity.  If potentially fraudulent transactions are taking place, we’ll contact you immediately so that future fraudulent transactions can be avoided. Read more about debit card security and notifications.

Mastercard Benefit Notification

Click for information about changes to the Mastercard Debit Card benefits.



I need to activate my Debit / ATM card.
Cards can be activated by calling 1.800.992.3808. Please note, for your protection you must call to activate the card from a phone number we have on file. Debit and ATM cards can also be activated at an ATM terminal with your PIN.
I lost my Debit / ATM card – how can I have it deactivated?
Debit Cards can easily be managed by utilizing the My Card functionality in the Mars Bank Mobile Banking application. The app can be downloaded from the Apple app store or Google Play store using a smart phone or tablet. Cards can also be reported lost or stolen 24 hours a day by calling 1.800.472.3272. When traveling overseas, call 833.735.1894 to report a lost card. A replacement card can be requested by calling us at 724.625.1555 x226.
I am traveling overseas. Will my debit card work?
Be sure to make a travel plan for your Mars Bank debit card so you can use your card whenever you travel overseas. My Cards is built into the Mars Bank Mobile App and is used to set parameters for your debit card. This includes setting a travel plan that will permit your debit card to be used when traveling overseas. Travel plans in My Cards let you set up to 15 destinations for your trip, dates for departure, and dates of return. Your debit card is open during the travel dates in the countries specified, and will not be permitted to make transactions after the return date. Travel Plans is one more way Mars Bank provides security against fraudulent charges.