Debit Card Resources and FAQs

I need to activate my Debit / ATM card.

Cards can be activated by calling 1.800.992.3808. Please note, for your protection you must call to activate the card from a phone number we have on file. Debit and ATM cards can also be activated at an ATM terminal with your PIN.

I lost my Debit / ATM card – how can I have it deactivated?

Debit Cards can easily be managed by utilizing the My Card functionality in the Mars Bank Mobile Banking application. The app can be downloaded from the Apple app store or Google Play store using a smart phone or tablet. Cards can also be reported lost or stolen 24 hours a day by calling 1.800.472.3272. When traveling overseas, call 833.735.1894 to report a lost card. A replacement card can be requested by calling us at 724.625.1555 x226.

I am traveling overseas. Will my debit card work?

Be sure to make a travel plan for your Mars Bank debit card so you can use your card whenever you travel overseas. My Cards is built into the Mars Bank Mobile App and is used to set parameters for your debit card. This includes setting a travel plan that will permit your debit card to be used when traveling overseas. Travel plans in My Cards let you set up to 15 destinations for your trip, dates for departure, and dates of return. Your debit card is open during the travel dates in the countries specified, and will not be permitted to make transactions after the return date. Travel Plans is one more way Mars Bank provides security against fraudulent charges.